Full answer
WhatsApp is deeply embedded in daily life, free, instant, and familiar to everyone. However, using it as a primary workspace has critical drawbacks:
- Information is hard to search and reference later
- Group chats quickly become chaotic and noisy
- Historical records and decisions vanish when staff leave
- Impossible to track tasks, deadlines, and project statuses
While WhatsApp is excellent for urgent notifications, it is not suitable for project collaboration or knowledge management. We recommend sorting tasks and saving finished digital files in a shared Google Drive or OneDrive.